40 Wilbury Road, Hove, BN3 3JP, UK
Private General Practice Call Now: 01273 733 830
Emergencies
We provide appointments for comprehensive same day and advance private primary care services with excellent General Practitioners at our Private Practice in Hove. Emergencies, however, should be managed in the National Health Service by calling 999 or attending your local Accident & Emergency department. For non-emergencies outside of our staffed hours please dial 111, visit https://111.nhs.uk or attend an NHS walk-in-centre. In Brighton, this is located near the station: Brighton Station Health Centre (practiceplusbrightonstation.nhs.uk)
RT-PCR COVID-19 Rapid Travel and Test To Release Booking
To join The Hove Practice in order to access our same day General Practitioners or order a COVID-19 RT-PCR or COVID-19 Antibody Test, please register as a patient by clicking "Book Online" above.
This will take you to our Portal start page.
Once here click: "Sign Up" (the blue button) and use the invite code "TheHovePractice" if prompted. Please complete your details and you will then be able to book an appointment. These details must match your travel identification (i.e. passport).
Within your patient portal, on the left side of the page, click “Book Appointment”.
Please select the type of swab you require from the options on the left hand-side of the page.
Online payment is required in order to complete the booking.
Please note, our certification verifies your identity and your COVID 19 status. This may be different to a “fit to fly” certificate.
If your destination country also requires the latter, this requires an additional appointment with a doctor. You can book this separately online as a face-to-face appointment or call us on 01273 733830.
For a self-swab where you are concerned you may be suffering from COVID-19, please select “COVID 19 PCR Home Collect From Practice”. Please select any available slot for this test on the day you are making the booking (ignore the timing of the appointment as this is not relevant).
Many of our patients also select this option for school or work purposes. Please note your test result paperwork will state that this was an unobserved test.
Self-swab tests are charged at £150. Online payment is required in order to complete the booking.
The swab pack can be collected by an asymptomatic individual (who does not have to self-isolate according to government regulations) from the practice. Please allow two hours for us to prepare the pack and form before attempting collection.
Collection is available during our standard opening hours (8.30am - 6.00pm Monday to Friday, 9.30-11am Saturday.)
Alternatively we can arrange for the kit to be posted (first class) to an address of your choice in the United Kingdom. Please contact us to arrange this.
By default we will post the kit to the address you have registered with. If you would like it to be sent to a different address please email
reception@thehovepractice.co.uk or call 01273 733830 immediately after booking.
For all swab types, before we can perform your swab, you must also complete a registration form, enabling permissions and consenting to our standard terms and conditions. Please also familiarise yourself with our swab instructions. These are available for download in the “Library” section of your patient portal (again located on the left side of the page). “The Hove Practice COVID-19 registration
form 2021” and “The Hove Practice COVID-19 swab instructions 2021”. You will also be emailed these after you have booked your appointment.
We regret that we will not be able to send your passenger locator form reference nor your swab result until you have completed and signed the relevant paperwork due to the requirements of our laboratory and General Data Protection Regulation (GDPR).
Please call or email us at any point throughout the process if you are having any difficulties.
Please note:
The Hove Practice can not accept any responsibility for delays or expenses incurred as a result of receiving your result outside of the quoted timescales or the submission of an invalid/inconclusive sample or a positive swab result. We will endeavour to provide the result according to the estimated timescales but are unable to control for rare events that may affect the courier or laboratory which may affect our estimated timescales without warning. We advise you book your test to be taken as early as your circumstances allow.
By booking a PCR test through the Hove Practice you acknowledge and accept that The Hove Practice can not be held responsible for the consequences of a delayed, invalid/inconclusive or positive result at this extremely challenging time. Once a swab has been performed, it is non-refundable.
All patients purchasing these tests must use their own judgment regarding the best date to purchase, perform and return the test to us/post it to the laboratory. The Hove Practice can not advise on, and do not take any responsibility for, any test timings and their associated outcomes including (but not limited to) the effect on travel, business or personal plans. Please ensure you follow Government advice if you are concerned you may be symptomatic of COVID-19.
All COVID-19 PCR test results, regardless of whether they are positive or negative, are automatically reported to Public Health England by our laboratory partner. Like all other providers, we are legally obliged to report this result and registration information to the police if requested.
COVID-19 PCR Cancellation fee notice:
We understand that your travel plans may change suddenly in these uncertain times. To reflect this, cancellation of a test will only incur a £25 administration fee for the whole affected party, whether 1 individual or more. We ask that you provide us with as much notice as possible as there are likely other patients and travellers in need of your appointment.
Other appointments Cancellation fee policy:
Cancellation of appointments incurs a £5 administrative charge. This will be waived if the deposit is left on account for future use.
Full refunds are provided (minus the £5 cancellation fee or with the option to leave funds on account) if cancelled over 24 hours in advance of the booked appointment.
Cancellation within 24 hours of the appointment is charged 50% of the full consultation fee.
Cancellation within 2 hours of the booked appointment is charged the full consultation fee.
Any Telephone or Email advice from the doctor is likely to be charged when a significant amount of advice, treatment and organisation is involved. This includes, but is not limited to, providing specialist recommendations and referrals.